For the fourth consecutive year, Concept will be present at The SpaChina Summit and Awards 2018, taking place in Rosewood Sanya Hotel from September 6 to 8.
It’s hard to think of a bigger influence on the world of commerce than technological innovation: the shift to digital, the rise of mobile shopping trends and the continued shift in favouritism from brand loyalty to service loyalty.
Just how secure is your hotel? Today, this goes beyond traditional locks and keys with the hospitality industry now extremely vulnerable to data breaches.
Success, as a team and as a business, is led by the power of communication. And with great communication beginning with connection, we must ask ourselves, how connected are we?