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Concept Spa & Golf

Leading reservation management software for the leisure industry

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Who We Are

Concept provides golf and activity reservation management software solutions for enterprise hotels and resorts with locations around the world. With over 25 years of experience, and installations in 58 countries, Concept has developed a comprehensive reservation management product that includes solutions to manage every aspect of a Golf, Spa, or Leisure operation.

CONCEPT SPA & LEISURE

Spa Management

Concept Spa & Leisure is an enterprise solution for the management of spas and resort-based leisure activities. Available as a standalone or centralized product, Concept Spa is a global solution that caters to the day-to-day management of a facility. Spa, clubs, or even tennis academies can benefit from Concept Spa’s wide range of functionality.

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CONCEPT GOLF

Golf Management

Concept Golf is a complete golf reservation management solution, that can scale from a single property to multi-course operations. From core tee sheet functions to add-ons, packages, group bookings, and pricing by day of the week, time of day, and seasons, Concept Golf contains functionality for a golf operation's every need.

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CONCEPT POS

Retail Point of Sale

Concept POS is a comprehensive retail point-of-sale system. Including inventory management, gift card, and staff commission functionality, Concept POS can act as a standalone POS, or work in conjunction with Concept Golf and Concept Spa & Leisure, to manage reservation check-ins and check-outs.  

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CONCEPT MEMBERSHIP & CRM

Membership Marketing

Concept Membership & CRM is a dynamic CRM and Member Accounts solution that is designed to work in conjunction with Concept's Golf and Spa products, or alone as the central product for a members club facility. Concept Membership & CRM manages the lifecycle of a member from member prospecting to membership sign-up, and enables operations to capture valuable preference data from their members and guests.

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CONCEPT BI

Business Intelligence

Concept Business Intelligence is a dynamic reporting tool aimed at providing your property with a simple, but effective, method of extracting valuable information contained within the Concept applications for further business analysis.

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CONCEPT WEB SERVICES

Online Solutions

Concept’s web services have been developed to provide your business with the APIs to expand your platform, from online booking engines to mobile solutions.

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CONCEPT INTEGRATIONS

Third-Party Integrations

Concept is integrated to more than 100 third-party systems to suit the needs of our customers. This includes connections to property management, F&B point-of-sale, accounting, tour operator, payment, CRM, loyalty systems and more.

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Our Customers

Concept has an impressive client list that includes many of the world’s premier hotel groups.

Key Facts

Discover why Concept is the trusted provider for hotels, resorts, spas, and golf courses around the world.

Contact Us Today

Contact us to see how our comprehensive solutions can increase efficiency and boost revenue.

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