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At Concept, we are proud of an impressive client list boasting some of the world’s most prestigious hotels, golf courses and resorts. In fact, over 90% of the Portuguese golf market relies on Concept to provide intuitive, efficient software solutions to meet their booking, accounting and management needs…and through successfully nurturing a network of carefully-selected distributors and partners we now operate on a truly international stage. Operating at 700 separate sites across 67 countries, clients from all corners of the globe trust Concept to provide a local solution - wherever they may be based. A recent example of Concepts ability to do so may be found at The K Club in Ireland’s beautiful County Kildare.
The first AA five-star Hotel and Country Club in Ireland, the luxurious K Club lies nestled amid 550-acres of pristine parkland on the banks of the River Liffey. Meandering through the picturesque pastures of the Kildare countryside, a private stretch of the famous riverbank is home to the fabulously restored 19th Century Georgian mansion estate of 140 bedrooms. Its internationally acclaimed K Spa is considered one of the finest spas in Europe - and the best in Ireland. Pioneering five-star service in Ireland from the very moment they opened their doors in 1991, The K Club chose Concept to provide the software solutions enabling the efficient management and perfect customer service that are their hallmarks.
Steeped in history, The K Club combined old-world elegance with all the modern indulgences of a luxury lifestyle - establishing itself as the ultimate Irish country escape for discerning guests and their families. With golfers from around the world attracted to the resort for its two Championship Golf Courses - The Ryder Course and The Smurfit Course – that have hosted the 2006 Ryder Cup, 2016 Irish Open and 13 European Opens, The K Club needed the latest in management and booking solutions. It is the duality of modern and classic that our solutions could help to provide, maintaining the classic service and feel of the site with the latest software behind the scenes…to create the perfect customer experience.
Their clients can now benefit from several new, tailored Concept additions. Most recently, The K Club took their online golf bookings to a whole new level of convenience by launching Concept Online Golf Booking. This exciting new feature allows their guests full access to a real-time tee sheet and to make direct bookings into the club’s website. The improvements continue at the K Spa, a client’s hidden oasis of calm and escapism from the bustle of Dublin City. The spa has been designed to be completely tailorable to each client’s needs, every sublime sound and fragrance working in perfect harmony to leave them feeling rested and refreshed. It is an experience intended to be free of stress and complication. To enhance this for their clients, and to allow them to directly book and enjoy the many tailorable treatments available, K Spa has adopted the Concept Spa Module which will soon be available on their website with Concept Online Spa Booking. From golf to spa, the K Club has provided no-stress, intuitive and simple booking options for their clients through Concept – the perfect location meets the perfect software solution for the perfect experience.
As a leading creator of golf, spa and leisure software, we know that when a website gives their visitors the option to book online, it creates opportunity. Opportunity to turn a website visitor into a hotel client. Because of this, Concept is always working on the best solutions to help a business improve operations and engage new customers with Online Booking solutions. We specialise in integrating management information, point of sales, booking systems and many other tools into bespoke solutions as unique to a business like The K Club as they are themselves…adopting the perfect software just for them. Just as they go the extra mile accommodating for their guests - so do we for our clients.
Concept Software Systems has learnt through experience that successful modern hotels, spas and golf courses must deal with fast-moving market needs and customer expectations - with improved technology the best way to cope with these challenges. The K Club delivers a classic ambiance with a modern approach to service, and by embracing the latest Concept software solutions they have not just evolved – they have excelled.
If you want to know more about the features of any of our solutions, please contact us and we’ll be glad to answer all of your questions.
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