Concept Membership & CRM

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Membership

  • Detailed profile information on members and guests

  • Member bank and credit card information for members dues processing

  • Client/Member booking history

  • Mail merge facility for mass mailings

  • Member photo capture

  • Account and credit Management

  • Mass processing of member statements and member dues

  • Direct debit functionality for different systems

  • Database export for membership card creation

  • Member guest control for golf System

  • Member swipe card tracking

  • Site definable member types

CRM

  • Comprehensive Contacts Database including referrals, source and prospect type

  • Track employee and client activity with detailed agenda and task-list

  • Create marketing campaigns and track results

  • Interfaces to Concept Golf and Concept Spa & Leisure scheduling systems to display clients reservation history

  • Mail-merge and e-mail merge prospective and existing clients

  • Track membership sales process with direct interface to the Concept Membership System to complete sale an maintain history

  • Built-in reports writer to custom build reports and query client database

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