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Concept Membership & CRM

A Member Accounts and CRM Solution for Sales, Marketing, and Customer Retention.

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Complete membership management

Concept's Membership & CRM solutions will enable any organization to manage their membership base and maximize communications with members. Both solutions can operate as a standalone solution, or in conjunction with other Concept products.

Concept Membership

Features

  • Track membership cycle from prospecting to sign up

  • Monthly, quarterly and yearly subscription handling

  • Set up family and corporate memberships

  • Track member, family and guest history

  • Send marketing communications to members

  • Member locker room and fitness facility check-in

  • GDPR compliant

  • Capture customizable member preference questionnaires

  • Send membership status notifications to members (ex. membership is about to expire)

  • Avoid membership cancellations by allowing memberships to be placed on-hold

  • Upsell with subscriptions that provide members with access to specific areas of the club, or access to a specific locker

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Concept CRM

Features

  • Sales calendar with sales team and management view

  • Data-mining for targeted marketing

  • Advanced mail merge options

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Contact us to see how our comprehensive solutions can increase efficiency and boost revenue.

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