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A Member Accounts and CRM Solution for Sales, Marketing, and Customer Retention.
Concept's Membership & CRM solutions will enable any organization to manage their membership base and maximize communications with members. Both solutions can operate as a standalone solution, or in conjunction with other Concept products.
Track membership cycle from prospecting to sign up
Monthly, quarterly and yearly subscription handling
Set up family and corporate memberships
Track member, family and guest history
Send marketing communications to members
Member locker room and fitness facility check-in
GDPR compliant
Capture customizable member preference questionnaires
Send membership status notifications to members (ex. membership is about to expire)
Avoid membership cancellations by allowing memberships to be placed on-hold
Upsell with subscriptions that provide members with access to specific areas of the club, or access to a specific locker
Sales calendar with sales team and management view
Data-mining for targeted marketing
Advanced mail merge options
Contact us to see how our comprehensive solutions can increase efficiency and boost revenue.
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