Concept Membership & CRM


 


MEMBERSHIP

  • Detailed profile information on members and guests
  • Member bank and credit card information for members dues processing
  • Client/Member booking history
  • Mail merge facility for mass mailings
  • Member photo capture
  • Account and credit Management
  • Mass processing of member statements and member dues
  • Direct debit functionality for different systems
  • Database export for membership card creation
  • Member guest control for golf System
  • Member swipe card tracking
  • Site definable member types

CRM

  • Comprehensive Contacts Database including referrals, source and prospect type
  • Track employee and client activity with detailed agenda and task-list
  • Create marketing campaigns and track results
  • Interfaces to Concept Golf and Concept Spa & Leisure scheduling systems to display clients reservation history
  • Mail-merge and e-mail merge prospective and existing clients
  • Track membership sales process with direct interface to the Concept Membership System to complete sale an maintain history
  • Built-in reports writer to custom build reports and query client database