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Leading software solutions for Golf, Spa, Membership and Leisure markets.   

 

Explore exactly how Concept Solutions can work for you

 

  • Global and enterprise solutions: multi-language and multi-currency and global support network that covers all timezone working hours.

 

  • Cloud-based deployment from Concept’s datacenters: access from any location, platform and OS.

 

  • Business Intelligence and Reporting tools.
     
  • Integrations with 3rd party solutions: PMS, OTA’s, and payment gateways.
     
  • Compliance and Certifications: PCI certified (PA-DSS Certified Level 3.2) and Data Privacy guarantee with the latests GDPR requirements.


CONCEPT SOLUTIONS

 

CONCEPT GOLF

 

  • Maximize the green-fee rates.
  • Automated revenue/yield management features increase occupancy at the highest possible rate.
  • Open platform for online reservations, both direct and via 3rd parties.
  • 100+ reports plus connectivity to business intelligence.
  • Fully integrated with Concept POS and Concept Membership.

 


CONCEPT SPA & LEISURE

 

  • Track-record of delivering ROI within 12 months, arming you with the tools to efficiently maximize therapist and location occupancy, and manage rates and packages.
  • Concept’s Guest iPad app.
  • Increase Spa efficiency by combining operational functions including taking guest deposits and retail purchases, while managing therapist scheduling, commission tracking, and payroll.
  • Concept’s POS and Inventory Management.
  • Connectivity to business intelligence.

 


CONCEPT MEMBERSHIP

 

  • Efficient and accurate Membership accounts management.
  • Manages the monthly and annual recurring billing process.
  • Connects to Concept products plus to Infrasys and other F&B POS Systems for member credit spend control.
  • Member activity and facility utilization can be tracked by swipe card access plus golf, spa, and leisure reservation history stored against the member profile.
  • Online Member Zone functionality.

 


CONCEPT POS

 

  • Quick check-in/check-out of services.
  • Barcode and touch-screen enabled.
  • Regional compliancy for both fiscal and multi-currency.
  • Up to four different methods of payment per transaction plus integration into multiple PMS and credit card payment processors. 
  • Gift cards / gift certificates management both integrated or via 3rd parties.
  • Full inventory management functionality incl Par Stocks, Purchasing, Receiving and Physical Counts.

 

 

 

CONCEPT ADD-ONS

 

CONCEPT WEB API

 

Concept provides a range of Web Services from on-line booking engines, to mobile solutions:

  • Concept Web API Golf: connects directly to the Concept Golf booking system providing real-time availability to clients. 
  • Concept Web API Spa: connects directly to the Concept Spa booking system providing real-time availability to clients. 
  • Concept API Memberzone: aimed at club-member interaction on-line. 

 


CONCEPT MOBILE IPAD APP FOR SPA & MEMBERSHIP

 

  • View, Create, Edit/Modify Profiles.
  • 2 useful Spa KPI widgets on the Spa Dashboard: Staff Utilization & Location.
  • Full Access to Appointment List & Search Filters. 
  • Update Appointment Status 
  • Enables Guests or Members to update their own personal profile information and preferences.

 

 

 

THIRD-PARTY PRODUCTS

 

CONCEPT ONLINE BY MASTEL

 

Concept Online is a white-label booking engine solution to ultimately Plug & Play Concept’s Web APIs, minimizing time, cost and effort.

The simple template design means a speedy implementation process with several options for online payment provider.  The URL is a published link from the property’s website.

 


BUSINESS INTELLIGENCE BY MASTEL

 

Concept BI is a dynamic reporting tool aimed at providing properties and operations with a simple yet effective method of extracting valuable data contained within the Concept applications, in order to analyze and make key business decisions.

  • Users can quickly find the information they need by setting up bookmarks, and can distribute it with colleagues through integrated reporting capabilities, printing, or full integration with Microsoft Office.
  • Color based and graphical interface
  • The system comes pre-configured for most users and can be installed quickly, keeping installation costs to a minimum.

 

 

 

CONCEPT INTERFACES

 

 

Concept is an “open platform” system, as it interfaces to most industry-leading 3rd party solutions, and for those that Concept does not currently interface with, Concept’s API makes new development accessible. 

  • PMS
  • F&B POS
  • Payment Integrations
  • Online Web Interfaces Third-Party
  • Others